Frequently Asked Questions
VIT stands for Very Important Traveler. When you join our exclusive Stellarmarketstore VIT Rewards Program, you’ll earn rewards for traveling and sharing your Stellarmarketstore experiences along the way.
Simply create an account on our website. Once registered, you’ll be automatically enrolled in the program and start earning points immediately.
Please activate your account first to unlock all member perks.
To access your reward, you need to activate your account. Simply click the button below to receive a verification email and activate your account:
Once your account is activated, you’ll be able to redeem points and enjoy all VIP benefits.
Yes. Email subscription keeps you updated with news and offers, but only registered members can earn points and access loyalty benefits. Sign up to unlock all rewards!
Depending on your VIT tier, you will receive different perks and rewards. Please visit our "Ways to Earn Points" section. Create an account to start your VIT journey and receive 50 points right away!
Points will be credited to your account after 1 day once your order is fulfilled.
You can check your points balance by logging into your account on our website and visiting our rewards page.
We have five different VIT tiers. Please refer to the VIT Tier section to see the different tiers and all the exciting perks and rewards associated with each one. Higher tier awaits!
Not at all! Once you reach the threshold for the next VIT tier, you will stay in that tier for one year from that date. You can immediately take advantage of the perks of that new tier.
Yes, they expire after 365 days of inactivity. What does "inactivity" mean? In this context, inactivity refers to customers who have not earned or redeemed any points through completing a purchase within 365 days.
Yes, it can be combined with product discounts, but different types of points redemptions cannot be combined.
No, we offer $2.5, $5, $7.5, $10, and $12.5 discount redemptions based on your tier status at checkout. We also provide the option to redeem points for shipping discounts, up to a maximum of $4 and free products soon.
Yes, there is a minimum spend required based off your voucher amount. The minimum is the price before shipping and tax.
$2.5 voucher minimum spend is $7.5
$5 voucher minimum spend is $10
$7.5 voucher minimum spend is $12.5
$10 voucher minimum spend is $15
$12.5 voucher minimum spend is $17.5
Yes, you must have at least over $25 worth of items in your cart in order for the discount to be applied and for the advocate to receive $7.5 as well.